Government is Slow Because We’ve Made It Slow
There is an old saying that the camel is a horse designed by committee. Committees and “stakeholder engagement” are de rigeur in government. They are a large part of the reason why government is widely recognized as a slow, lumbering beast. Unfortunately, in a democratically-elected, representative system of government, I’m not sure that it could be otherwise.
If you want something done quickly, my insider advice to you is something you already know: Don’t ask government to do it. It’ll take forever.
My most recent experience with this systemic inability to act quickly has been in relation to the government response to the earthquake in Haiti and its aftermath. I will not say anything about the specific details or the parties involved, but I’ll tell you enough to make a point here. It isn’t a matter of sending assistance to Haiti, as that is something led by the federal government. For the provincial government, its ministries and its agencies, the issue is one of being able to take care of folks being repatriated to Ontario.
At this point, 2 weeks after the earthquake, the repatriation efforts are pretty much done. There are less than 60 Canadians left to fly back here. Yet, the provincial ministries have yet to finalize the development of a few items intended to make the repatriation experience smoother and better for those folks returning to Ontario. By the time this thing is done, the repatriation efforts will have been finished a long time ago. Heck, by this point, Haiti has officially moved from search-and-recovery (SAR) efforts to recovery efforts.
The government has missed the boat on this one because every ministry had to have input, executives in multiple places had to approve, and finally Cabinet Office (the office of the Premier) had to take a final look and approval. Every party involved has valid, legal authority and jurisdiction to dispute something and stall progress until it’s ironed out.
The product in question now is far from ideal. It’s got everything thrown into it, but not in a way that necessarily leads to a better product. It’s a camel, whereas the committee was originally convened to design a racehorse. Worst of all, the camel is coming off the production line after the race is already over.
The two primary sources of this all-too-common government inability to act quickly is that the voting public will not permit government to make any mistakes, no matter how minor.
People make mistakes. Unfortunately, as far as the voting public is concerned, government and leaders are not allowed to make any. If they do, they will be drawn and quartered and raked over the coals in the media and in water cooler discussions. (I’ve heard a similar quote about chefs in restaurants – they’re allowed to be assholes, but they’re not allowed to have assholes. Nobody likes to think about the reality that even chefs have to go to the washroom during working hours.)
Because of the penalty that we, the voting public, have put on mistakes made by government and by politicians, government is insanely risk-averse. It is almost better to do nothing than to do the wrong thing. It is almost better to say nothing than to say the wrong thing.
General Patton, truly a man of action, once said that “A good plan (violently) executed now is better than a perfect plan executed next week.”
Something good now is worth infinitely more than something perfect too late.
Unfortunately, the risk aversion that the contemporary democratic environment has instilled in government has made government almost entirely incapable of executing something good quickly. It will wait until there is something perfect – or at least perfect deemed by those who have the authority to sign off and say, “Go ahead.”
Well, in terms of our response to Ontarians being repatriated from Haiti, we’re ending up with something “perfect” but way too late.
Democracy is one big committee. It’s never going to be fast, and it probably will never design something of racehorse-caliber. We’ll just have to wrap our heads around that fact, and the fact that some things can only – indeed, must only – be done by government.