Category: Systems + Processes

Fewer Meetings Plus Better Meetings = More Productivity

I don’t know about you, but I get my best work done at the office between 4pm to 7pm. I don’t like having to stay until 7pm, but I find that’s the best time that (a) matches my own physiological rhythms, and (b) when there are very few interruptions, if any. Meetings, in particular, can [...]

Friday November 26th, 2010 in Leadership, Systems + Processes | Comments Off

Jack be Nimble, Jack be Quick – Jack Better Not Imitate Government

“Welcome to Government,” said my friend after I voiced my frustration at the lack of clear, unambiguous command and responsibility. Most of us have seen the television crime dramas or movies where local law enforcement is investigating an incident when the black cars carrying the Feds arrive.  Guys in dark suits with dark sunglasses invariably [...]

Do Event Planning Backwards Only If You’re the Gambling Type

When planning for a major event involving multiple parties and agencies, particularly when multiple specialties are involved, effective communication is absolutely critical.  Everyone needs to understand who’s in charge, where they will get information from, and who they will give information to.  You need to have a solid command, control and communication (C3) structure in [...]

Friday January 15th, 2010 in Communication, Emergency Management, Leadership, Systems + Processes | Comments Off

How Much Does That Institutional Degree Really Mean?

“If we were both competing for that position, you’d get it and I wouldn’t because you have a degree and I don’t.”  I overheard that little nugget at the divisional Christmas party, and it struck me as  a little odd because that was shared between two young admin assistants.  What the hell does any university [...]

Sunday December 20th, 2009 in Systems + Processes | 2 Comments »

Why don’t we do AARs at work on a regular basis?

AAR isn’t just a sound that your favorite pirate makes when he runs out of whisky.  It stands for After-Action Report, and it is what the business world calls “Lessons Learned.”  However, the term lessons learned is sometimes a bit too presumptuous – are the lessons really learned?  Better yet, are the lessons even really [...]

Wednesday November 18th, 2009 in Communication, Leadership, Systems + Processes | Comments Off