What would happen if your key network or web hosting provider is knocked out of commission for over 12 hours? That is precisely what happened with my web hosting provider yesterday. While I do not have any business services dependent upon the provider’s uptime – this blog and my personal email are not even remotely [...]
My academic instruction and my own continued readings reinforce the premise that logistics will make or break an emergency response effort. My experience and what I hear from other deployed teams strengthens my belief in the absolute importance of logistical considerations. The debrief session from one of our emergency response teams’ deployment for the G8 [...]
They say that the devil is in the details. They also say that God is in the details. Whichever one is true, the main gist is correct: you’ve got to pay attention to the details if you want your emergency operations centre (EOC) to operate smoothly and effectively. You need to pay attention to details [...]
Designing and undertaking exercises are critical to the development and validation of business continuity plans and emergency management plans. They are also critical to the training & familiarization that your organization’s people will need in order to respond as effectively as possible when the time comes. Yet, exercises often aren’t taken seriously by management or [...]
Some agencies are advising the public to use text messaging (SMS) in a large-scale emergency. The rationale is that the voice lines will be overloaded, but the little data packets for text messaging will get through. Conceptually this sounds nice. In fact, I used to advise this in the past, too. But based on my understanding [...]
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