Government performs a wide range of absolutely essential services, and many public servants work very hard. However, that alone does not an excellent organization make. At least in the back-office side of things — if not always the front service counters everyone in the public interacts with — I see people putting in long hours and […]
Here is a fantastic little video that I came across, demonstrating how vital it is for would-be leaders to nurture their first followers. The video’s narration says everything that I could say about this video. I’ll warn you that it’s got the same smooth tracking and motion that Blair Witch Project did — that means, put […]
“Welcome to Government,” said my friend after I voiced my frustration at the lack of clear, unambiguous command and responsibility within the health sector. Most of us have seen the television crime dramas or movies where local law enforcement is investigating an incident when the black cars carrying the Feds arrive. Guys in dark suits […]
When planning for a major event involving multiple parties and agencies, particularly when multiple specialties are involved, effective communication is absolutely critical. Everyone needs to understand who’s in charge, where they will get information from, and who they will give information to. You need to have a solid command, control and communication (C3) structure in […]
Every summit is a success. Some are more successful than others. That, apparently, is the official line on every major summit that happens — G8, G20, Copenhagen, and others. I heard that at a meeting earlier this week. No matter how much, or how little, gets accomplished at each of these summits, they are officially […]
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